Privacy Policy
This Privacy Policy applies to indihandicrafts.com.
Indihandicrafts.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.indihandicrafts.com (the “Site”) and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
INFORMATION WE COLLECT
Contact information. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, email, mobile number, phone number, billing address, shipping address. We refer to this information as “Order Information.”
Payment information. We collect your payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to the Site.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by you during the use of the site. We might collect this as a part of a survey also.
Other information. If you use the site, we collect information about your IP address and the browser you're using. We look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register on the site, subscribe to newsletter or buy products. We also collect information if you post a comment on our websites (including our social media sites) or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We get information about you from third parties. For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to send you transactional communications. We might send you emails or SMS about your account or product purchase. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping, and providing you with invoices ).
We use information to respond to your requests or questions. We use your information to confirm your registration on the Site.
We use information to improve our products and services. We use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We use your information to make the Site and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We use information to protect our company, our customers, or our websites. We use information to screen our orders for potential risk or fraud.
When in line with the preferences you have shared with us, we use information for marketing purposes or targeted advertisements. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we'll enroll you in our newsletter.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email indihandicrafts7@gmail.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment process or transactional message process. Some vendors may be located outside of India.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
Finally, we may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@indihandicrafts.com.